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Why an expense is not in the payment file

On the To pay screen, an expense that cannot go into the bank file shows why. Here is what each reason means and how to fix it.

A bank refuses a file with an error as a whole, so Vporiadku checks every expense first and keeps a faulty one out of the file. The other expenses can be paid at once.

Reasons and what to do
Reason in the listWhat to do
The supplier's IBAN is missingAdd the IBAN to the supplier in Suppliers or on the expense in the IBAN to pay to field.
The supplier's IBAN is not validThe IBAN fails its check digits. Fix it from the invoice; often two digits are swapped.
The supplier has no townFrom November 2026 banks want the town and country in the address. Add the address in Suppliers. An empty country means Slovakia.
The supplier's country is unknownWrite the country as a code (SK, CZ, DE) or by its name.
Not in euro: pay it by handA SEPA file carries euro only. Pay it at the bank by hand.
Account outside SEPA: pay it by handThe account is in a country outside SEPA. Pay it at the bank by hand or with PAY by square.
Already in an orderThe expense waits in another order. To prepare it again, cancel that order.

An expense that waits for approval, or that an approver rejected, is not in the To pay list at all and goes into no file and no payment until somebody approves it: Approving expenses and invoices.

One invoice can be paid without a file: Pay an expense with PAY by square. The list is in To pay.

Did not find your answer? Write to us at podpora@vporiadku.sk; we answer in Slovak, English and Ukrainian.

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