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Check every EU customer in VIES

One button checks the VAT numbers of all your customers from other EU countries in VIES. The result is stored with each customer and both the control statement and the EC sales list read it.

A supply to another EU country without VAT is only possible to a customer whose VAT number is valid in VIES. That is why Vporiadku keeps the check result with every such customer. Without it neither the EC sales list (súhrnný výkaz) nor the control statement (kontrolný výkaz) accepts the supply.

Step by step

  1. Open the customer list

    In the menu open Clients.

  2. Press “Check EU customers”

    The button is at the top next to New client. The check starts at once and the window shows how many customers are done.

  3. Look at the result

    Each customer gets a result: Valid VAT number, Invalid VAT number, Malformed number or VIES unavailable. Correct an invalid number in the customer detail and check it again.

Who Vporiadku checks

  • Customers whose VAT number belongs to another EU country. A number without its country prefix takes it from the country in the customer address.
  • Not Slovak customers: the exemption and the EC sales list concern other EU countries only.
  • Not the sample customers of the first setup, their numbers are made up.

Good to know

  • VIES is asked about one number after another, so a longer list takes a while. Stop interrupts the check; the results of the customers already checked stay stored.
  • When a country is not answering, the result is VIES unavailable and nothing is stored. Try again later.
  • A number confirmed in the last 24 hours is not asked again.
  • You can also check one customer in their detail, under VAT number verification in VIES.
  • The check is on every plan. Anyone allowed to edit documents can run it; a read-only accountant sees the results but cannot start a check.

Frequently asked questions

What about a customer that came out invalid?
Check their VAT number (a typo, a missing country prefix) and check it again. If the number really is invalid, the supply to them is not exempt as an EU supply: ask your accountant.
Where do I see the result later?
In the detail of each customer, under VAT number verification in VIES, with the date and the VIES consultation number. The VAT reports read the same record.

Did not find your answer? Write to us at podpora@vporiadku.sk; we answer in Slovak, English and Ukrainian.

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